Shipping & Returns

Shipping

Shipping on all items can take between 2 to 3 weeks depending on inventory unless otherwise noted.

Please be aware that some items may take 4 to 6 weeks for shipping due to "print-on-demand" inventory. These items are notated in their product description if they require this extended amount of time.

Rush Orders

Should you wish to place a rush order, you may contact byforders@nccer.org or call 386.518.6958 to see if we have the availability of the inventory you wish to order. At this time, you will be given an adjusted order total amount via email to include the expedited shipping costs.

Expedited shipping costs vary per location and can not be pre-determined until an order has been placed.

Exchange Policy

If you recieve the wrong item(s), we are happy to exchange them for the correct ones. We require items to be in their original packaging and in complete form. We require a written letter (included with your exchange) or email upon shipping back to us listing the reason for needing a replacement order. Please include your name, contact information and shipping information.

Please ship items and letter to:

NCCER

ATTN: Build Your Future

13614 Progress Blvd.

Alachua, FL 32615

We will not ship replacement items until we have received the return items back.

Please contact Megan Cooper at mcooper@nccer.org or call 386.518.6958 for further instructions and inquiries.